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Shopping at Koketa is this easy
A clear, friendly experience designed to help you choose your next look with confidence.
Mainland Spain delivery
Receive your order in 24–48 hours.
Card payment
Complete your purchase from the cart and finish payment at checkout.
Help via WhatsApp
Check size, colour or availability before you buy.
Store in Málaga
Visit us at Camino San Rafael nº 5.
Unsure about the size or your look?
Ask on WhatsApp
Send us the garment link and our Málaga shop team will help you.
Frequently asked questions
Everything you need to know to shop at Koketa with clarity and confidence.
Still have a question? Message us on WhatsAppHow long will my order take to arrive?
Orders to mainland Spain have an estimated delivery time of 24–48 hours. You will see the available options before paying. Delivery times may vary during busy periods; if you need an item for a specific date, please ask us on WhatsApp.
Where do you deliver?
We deliver to destinations in mainland Spain enabled during checkout. If your address is not available, message us on WhatsApp before completing your order.
Can I collect my order from the Málaga store?
Yes. When store collection is available, you can select it during checkout. Please wait for our confirmation before travelling. We are at Camino San Rafael nº 5, Cruz de Humilladero, 29006 Málaga.
Which payment methods do you accept?
You can complete your online purchase by card through our secure checkout. Before confirming the order, you will see the total amount and available options.
How can I choose the right size or colour?
Check the available options on each product page. If you need help, send us the product link or name on WhatsApp and we will advise you on size, colour and availability.
Are the products shown online available?
Availability is shown on each product page, and stock is not reserved until payment is completed. If an inventory issue occurs, we will contact you to offer a suitable solution or the applicable refund.
Can I change or cancel an order?
Contact Koketa as soon as possible on WhatsApp at 652 44 01 44. We will try to help, although it may not be possible to change an order that has already been prepared or dispatched. Your statutory consumer rights are not affected.
How do I request a return for an online purchase?
As a general rule, online purchases have a 14-calendar-day withdrawal period, subject to the exceptions provided by law. Before sending an item back, contact Koketa on WhatsApp to receive the return procedure for your order.
What customers say about Koketa
89 reviews
Visit us in Málaga
Koketa shop
Camino San Rafael nº 5
29006 Málaga
652 44 01 44
Opening hours
- Mon–Fri
- 9:30–14:00 · 18:00–21:00
- Sat
- 10:00–14:00
- Sun
- Closed
Koketa interactive map
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